Nhận hồ sơ đến:
05/06/2022
Ngày đăng tin:
24/04/2022
Ngành nghề:
Bán hàng / Tư vấn / Chăm sóc khách hàng
Nơi làm:
Cần Thơ
Trình độ:
Đại học
Kinh nghiệm:
2 năm
Mức lương:
Thỏa thuận
MÔ TẢ CÔNG VIỆC
Job Description:
- Handling escalation cases from customer to ensure due process is adhered properly with highest customer service oriented mindset
- Assisting and mentoring for new employees
- Responsible for monitoring CS agents in term of quality and quantity to meet operational requirements
- Coaching and assist team members to ensure performance
- Being responsible of communicating new information or any update to all member
- Works at Can Tho City.
YÊU CẦU
Requirements:
- Good at using Excel
- At least 2 years of experience in the contact center
- Ability to coaching
- Good communication
- Fast-learning and open to change.
- Able to work with high pressure and tight deadline.
- Proactive attitude and able to work with minimal supervision.
QUYỀN LỢI & CHẾ ĐỘ
- wage agreement
- fully enjoy the social insurance regime
CÁCH NỘP HỒ SƠ
How to apply:
- Apply your CV by email dieudinh.hr@gmail.com under the subject [Shopee_CS Senior] - [Full name]
THÔNG TIN LIÊN HỆ
Shopee
Chợ Cái Răng, Quận Ninh Kiều, Cần Thơ
...
QC
VIỆC LÀM TƯƠNG TỰ
QC